关于英文道歉信

关于英文道歉信（通用7篇）

关于英文道歉信1

Dear Yangling:

　　Congratulations on your coming birthday.

　　Thanks for your invitation, but I am sorry that I am afraid I am not able to attend your birthday party.

　　You know, there is an important English test in our school on the same day. I will have to attend the test . I am terribly sorry for that.

　　Anyway, I hope everything goes well in your birthday party. Remember to show me the pictures taken in the party.

　　Best regards! Yours ever Susan

关于英文道歉信2

　　Dear Frank:

　　I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week。 I read it everyday and intended to finish it next month。

　　Last night when I came to my room， it was nowhere to be found。 I will try to recover it as soon as possible。 If I fail to find it， I will get a new book for you。

　　But I am afraid Cnit can never take the place of the old one。 Old books are like old friends。 Once lost， they can never be replaced。

　　They are connected with cherished associations which the new ones can never have。 And for this irrecoverable loss， I am to blame。 I was so careless with my things。 This is a warning to me to be more careful in the future。

　　Yours truly，

　　Tom

关于英文道歉信3

　　Dear Anne,

　　Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow.

　　I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward?

　　If so, please don’t hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.

　　Please allow me to say sorry again.

关于英文道歉信4

　　Dear Kate:

　　Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.

　　I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.

　　However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

　　Thanking you again for the loan.

　　Sincerely yours,

　　亲爱的凯特:

　　对不起为我的长延迟回到你鲁宾逊漂流记,我以极大的兴趣阅读。

　　我已经读完了这本书,正要返回它,我的表弟来见我。从来没有看过这本书,她非常感兴趣,我必须保留它了。

　　然而,我希望针对提供的额外的喜悦从而你的书,你会忽略我的疏忽没能提前返回。

　　再次感谢你的贷款。

　　谨致问候,

关于英文道歉信5

Dear Miss Dong，

　　You know that I enjoy your class very much.It’s interesting and fantistic.However,Imissed your class last Thursday.A good friend of my senior high school came to see me.So I have to welcome him and take him look around our school.what should I to make up the class? I should let you know in advance .But there are some reasons that I can’t tell you.I hope you will accept my sincere apology.

　　Your student,

Lan Bo

关于英文道歉信6

Dear Bob,

　　Im writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldnt have made such a stupid mistake.

　　Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.

　　Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.

　　Faithfully yours,

　　Li ming

关于英文道歉信7

游客朋友们：

　　首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见，今年在政府论坛上有两封公开批评我们的帖子，说实在的，刚刚看到的时候，心里确实是堵得慌的，不高兴的，总觉得目前国内旅游市场大环境就是这个样子，大社不强，小社散差，从业人员服务意识、技能普遍不强等等，刚开始，我们确实给自己找了一些自我安慰的借口。

　　现在再认真思考这个问题，我们觉得，做为从业人员有责任、有义务，也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说，今年7、8两个暑期月份下来，在我们质检回访过程中，所发现存在质量问题的，游客投诉到公司的也绝不仅此两例。

　　我们总结分析下来，存在质量问题的主要是散客出游群体，暑期质量问题一般容易出现在车辆空调不好，某些导游态度存在问题，以及住房条件较差等方面。目前旅行社的'存在方式大体上分为三类，一类是组团旅行社，我们**就是这样类型的旅行社，面向终端客户收取客源;一类是地接旅行社，主要接待外地游客来本地旅游;第三类是同行批发旅行社，如扬州苏之旅旅行社，仪征旅行社同行受制于客源量问题，收到游客报名后，无法独立发团，只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社，从某种程度上来说，仪征散客出游，选择哪家旅行社报名的差别是不大的，唯一的区别所在是旅行社经营者的思路，以及遇质量投诉后，规模大一些的旅行社对批发旅行社的牵制能力会更强一些，仅此两点而已。

　　关乎旅游质量还有一个很重要的点，就是导游，景点美不美，全靠导游一张嘴。好的导游除了在讲解上会更为精彩外，对于游客心理的把握能力通常也会很强，会有较强的协调沟通能力，而目前导游的生存状态基本上都是以兼职为主，这种生存状态，也从很大程度上导致了其责任心的下降，因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游，而是因为旅游业的季节性特别强，旺季再多导游也不够用，进入12月份以后的3个月淡季对于小旅行社而言，可能1个导游都嫌多，这个微利行业人力成本应该是最大的成本了，所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名，在扬州地区算得上是规模庞大的一支导游队伍了，但也只能应对平常季节的客流量，遇上旺季，也只能望洋兴叹，比如贴子中所提到的西安团队，就是一个主要由兼职导游带队的团队。

　　从我们自身的角度来讲，我们必须认真反思这个行业，认真反思自已，如果不能真正将客户赢这个第一戒写到我们每个员工心里去，**旅行社终将被市场淘汰。从上周起，我们已经开始在竭尽全力探讨游客旅游体验的问题，我们希望尽快将我们的服务意识、服务技能，迅速从对人的服务，提升至对客户的服务。我们将尽已所能去改造现有的工作流程，我们相信，从我们做起，终将能够逐步改变旅游业的现状，终将实现给游客创造轻松快乐时光这个最终目标。当然，接下来可能还会有质量问题出现，还会有游客投诉，但我们会以最好的状态，迅速处理这类的质量问题，给游客一个尽可能满意的答复。